Fulfilment & Shipping

Due to ongoing circuit breaker measures, please note that there will be a 1-3 day delay in Ninja Van deliveries. Ninja Van is doing their best to expedite deliveries to ensure that parcels are delivered as soon as possible during this time period.  Some commercial buildings will be impacted by the latest government restrictions, and you are encouraged to use your residential address.

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Shop with us at your convenience : no traffic to beat, no queue, no sweats, no limits! Our online shop opens all day, everyday.

 

FULFILMENT

All paid orders will be processed and fulfilled within 24 hours during normal business days : Mondays - Fridays from 9am - 6pm (excluding weekends and public holidays). In a case of oversell or items being out of stock, you will be contacted immediately via email to resolve the issue.

For other inquiries please email ita.babypad@gmail.com or contact 9655 8018.

LOCAL DELIVERY/SHIPPING 

We send out your packages with the following services :

  • SingPost Normal Mail : cost efficient however tracking is NOT available. Please use this service at your own risk. We will be not be held responsible in the case of lost packages. Please email us should you wish to opt for this service.
  • Local Courier : we engage Ninja Van for a typical 1-2 days delivery service. Please note that delay might occur during peak/holiday seasons such as Christmas and Chinese New Year. Please contact us should you required an urgent delivery (an additional charge might occur).

INTERNATIONAL ORDERS

We are pleased to serve international orders however our site is not equipped to calculate international shipping yet. Please email ita.babypad@gmail.com to get your shipping quote and your order will be processed accordingly. 

PAYMENT

At the moment we only accept the following methods of payment :

  • PayPal.
  • Credit Cards : VISA, Master.
  • DBS PayLah/PayNow : 9655 8018 (please contact us to make a purchase with this payment option).